5 Bit Terms & Conditions – Know the rules before you play

These Terms and Conditions ("Terms") apply to all use of the 5 Bit platform and its services. By registering on 5 Bit or using any of its services, you are deemed to have automatically accepted these Terms.

5 Bit is an internationally licensed online gaming and betting service provider. We offer cricket betting, Sports Betting, Live Casino, and a range of other gaming services to users in Bangladesh.

In these Terms, "User", "you" or "your" refers to any person accessing or using the 5 Bit website or app. "5 Bit", "we" or "us" refers to the 5 Bit platform and its affiliated entities.

To use 5 Bit's services, you must meet all of the following requirements:

• Age: You must be at least 18 years of age. 5 Bit services are strictly prohibited for minors.
• Single Account: Each individual may hold only one account. Creating multiple accounts is strictly prohibited.
• Accurate Information: You must provide truthful and accurate information at the time of registration. Providing false information may result in account termination.
• Voluntary Participation: You are using 5 Bit of your own free will and accord.
• Financial Capacity: You are financially capable and are not betting with borrowed money.

By opening an account with 5 Bit, you agree to these Terms & Conditions. The following account rules must be followed at all times:

• Keep your account login credentials strictly confidential. Do not allow anyone else to access your account.
• Only one account may be created per mobile number or email address.
• Members of the same household may maintain separate accounts; however, logging into multiple accounts from the same device may be flagged as suspicious.
• If you notice any suspicious activity, please contact our support team immediately.
• 5 Bit may request identity documents at any time for account verification purposes.

5 Bit uses SSL encryption to keep your account secure. However, you are responsible for the safety of your own device and password.

The rules governing financial transactions on 5 Bit are detailed below:

• Deposits must be sent from your own account. Payments from third-party accounts are not accepted.
• Identity verification must be completed before processing any withdrawal.
• Rollover requirements must be met before withdrawing funds derived from bonuses.
• For withdrawals exceeding ৳50,000 Additional verification may be required.

Please read the following rules carefully before participating on the 5 Bit betting platform:

• Bet Finality: Once a bet is accepted, it cannot be changed or cancelled — however, the cashout feature applies to live betting.
• Match Cancellation: If a match is cancelled or abandoned, the stake for that bet will be refunded.
• Technical Error: 5 Bit reserves the right to void any bet where abnormal odds were generated due to a technical error.
• Maximum Bet Limit: Maximum bet limits are set for each event and market, and vary accordingly.
• Multiple Bets: In a multi-bet, if any single selection is cancelled, the remaining selections will be settled as individual bets.
• Result: Bets will be settled once official results are published. In the case of disputed results, 5 Bit's decision is final.

Odds change rapidly in live betting and may shift before your bet is confirmed.

5 Bit offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus is subject to specific rollover (turnover) requirements. Bonuses cannot be withdrawn until these conditions are met.
• Each bonus can only be claimed once. Attempting to claim the same bonus multiple times is strictly prohibited.
• Claiming bonuses through multiple accounts or via the same device or IP address is strictly prohibited.
• Bonuses have a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Specific games or betting markets may be designated for earning a bonus.

5 Bit reserves the right to modify, suspend, or cancel any bonus program at any time. To stay updated on new bonuses, visit our Promotions view page.

5 Bit believes betting is a form of entertainment, not a source of income. We are committed to responsible gaming and offer the following tools to support our users:

• Deposit Limit: You can set a maximum deposit limit on a daily, weekly, or monthly basis.
• Bet Limits: Set the maximum amount you want to bet at any one time.
• Loss Limit: Set a loss limit — the maximum amount you're willing to lose before you stop playing.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: You may permanently close your account at any time if you wish.

Betting addiction is a serious social issue. If you feel you're losing control, please reach out to our support team or visit our Responsible Gaming Visit the page.

5 Bit takes the security of your personal information very seriously. We collect your data solely for the purpose of providing our services.

• Your personal information is never sold to third parties.
• Information required for identity verification and anti-money laundering purposes will be retained.
• Your information is protected by internationally recognized security protocols.
• To learn more about our cookie policy, Privacy Policy read.

The following activities are strictly prohibited on 5 Bit and may result in account termination as well as legal action:

• Managing multiple accounts or opening an account in someone else's name.
• Abusing bonuses or engaging in "bonus arbitrage".
• Placing bets based on match-fixing or insider information.
• Exploiting technical vulnerabilities or bugs in the platform.
• Using the platform for money laundering or any other illegal purpose.
• Placing bets using automated software or bots.
• Harassing or threatening other users.

You may close your account at any time. 5 Bit also reserves the right to suspend or close accounts under certain circumstances:

• Any breach of the Terms may result in immediate account suspension.
• Accounts that have been inactive for an extended period may be temporarily suspended.
• Any valid balance will be refunded upon account closure.
• Balances may not be refunded in cases of fraud or prohibited activity.

To close your account yourself, please contact our support team.

5 Bit reserves the right to update or modify these Terms & Conditions at any time. In the event of changes:

• Users will be notified of significant changes via email or in-app notification.
• Updated Terms will take effect 7 days after publication.
• Continued use of 5 Bit after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, you may close your account.

If you have any questions or complaints about these Terms & Conditions, please get in touch with us:

• Email: support@5bit.ws
• Live Chat: 24/7 support available in Bangla
• Response Time: Usually within 24 hours

5 Bit takes all complaints seriously and strives to resolve them as quickly as possible.