Data Protection Policy

5 Bit Privacy Policy – How We Keep Your Information Safe

Your trust in 5 Bit is our greatest asset. In this Privacy Policy, we clearly explain — what data we collect, why we collect it, how we store it, and what rights you have.

Last Updated: 1 January 2026
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Our Commitment to Your Privacy

5 Bit places the highest importance on the security of your personal data. Here are our core commitments:

End-to-End Encryption

Every transaction and personal detail on 5 Bit is protected with 256-bit SSL encryption. No third party can access your information.

Data Is Never Sold

5 Bit never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Full Control in Your Hands

You have the right to access, correct, and delete your information at any time. Contact our support team whenever you wish to exercise these rights.

Minimal Data Collection

We collect only the minimum information necessary to provide our services. No excessive or unnecessary data is ever requested.

Secure Data Storage

5 Bit's servers adhere to international security protocols. Regular security audits and updates ensure your data stays protected at all times.

Report an Issue Instantly

In the event of a security incident, 5 Bit will notify affected users within 72 hours and take immediate action.

Table of Contents

If you have any questions, please contact our FAQ Visit the page or contact support directly.

Section 01

Introduction & Purpose

This Privacy Policy ("Policy") applies to the use of the 5 Bit platform's website and mobile application. By registering with or using 5 Bit's services, you are deemed to have accepted this Privacy Policy.

Earning the trust of millions of users across Bangladesh is 5 Bit's greatest achievement. To uphold that trust, we never compromise on the security of your personal information. This policy clearly explains what data we collect, why we collect it, and how we keep it safe.

This policy has been written in Bangla for your convenience. If you need clarification on any matter, please contact our FAQ View the page or contact support.

Section 02

What Information We Collect

5 Bit collects two types of information – what you provide directly and what is gathered automatically.

Information you provide:

  • Registration Date: Full name, mobile number, email address, date of birth, and password.
  • Identity Verification Time: National ID number or passport details.
  • Payment Time: bKash/Nagad number or bank account details.
  • When you contact support: Your messages and complaint details.

Automatically collected information:

  • Device type, operating system, and browser.
  • IP address and approximate location.
  • Activity logs on the platform — pages visited and time spent.
  • Cookies and session data.
Data Type Reason for Collection Mandatory
Name & Mobile NumberAccount Creation & VerificationYes
Date of BirthAge Verification (18+)Yes
Payment InformationTransaction ProcessingYes
Identity DocumentKYC VerificationYes
Device & IPSecurity AssuredAutomatic
CookiesImproving Your ExperienceOptional
Section 03

How Your Information Is Used

5 Bit uses your information only for specific, legitimate purposes. We never use your data for advertising or any unnecessary activity.

1
Account Management

To create, verify, and maintain your account.

2
Payment Processing

To process deposits and withdrawals securely.

3
Security Assured

To prevent fraud and unauthorised access.

4
Customer Support

To handle your questions and resolve any complaints.

5
Relevant Offers

To show you bonuses and offers tailored to your preferences.

6
Legal Obligations

To comply with anti-money laundering requirements and regulatory obligations.

Your betting and gaming behaviour is analysed solely to promote responsible gaming and to improve your experience. This data is never shared with third parties for advertising purposes.

Section 04

Sharing Data with Third Parties

5 Bit never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Provider: bKash, Nagad, or other payment providers – strictly for processing transactions.
  • Security Partners: Fraud detection technology provider, used solely for account security.
  • Legal Authority: When required by a court order or government directive.
  • Audit Body: For routine audits by the licensing authority.

Beyond the cases listed above, 5 Bit never shares your information with third parties. No data is passed to advertisers or data brokers.

When information is shared with third parties, they are required to adhere to the same privacy standards. They may only use the data for the specific purposes for which it was provided.

Section 05

Data Retention & Duration

5 Bit retains your data for a defined period, which varies depending on the type of information and applicable legal requirements.

  • Account Information: For as long as your account is active, and for a minimum of 5 years after closure (as required by law).
  • Financial Transaction Records: Up to 7 years (in compliance with anti-money laundering regulations).
  • Support Message: 2 years after the issue has been resolved.
  • Log Data & Cookies: From 90 days up to a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymised for research purposes, with no way to identify you.

Section 06

Cookie Policy

Cookies are small data files stored in your browser. 5 Bit uses cookies to enhance your experience and keep the platform secure.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Section 07

Security Measures

5 Bit employs industry-leading technology to protect your data. Our security framework operates on multiple layers:

  • 256-Bit SSL Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of protection at login.
  • Real-Time Fraud Detection: Unusual activity is detected automatically.
  • Regular Security Audits: Tested by independent third-party experts.
  • Data Backup: Data is backed up across multiple secure locations.

In the event of a security breach, we will notify affected users within 72 hours and take immediate action. If you notice any suspicious activity on your account, please contact our support team right away.

Section 08

Your Data Rights

At 5 Bit, you have full control over your personal data. You may exercise any of the following rights at any time:

Right to Access

You may request to view any personal information we hold about you.

Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Data Portability

You may request a copy of your data.

Right to Restrict Processing

You can request that we restrict the use of your data for specific purposes.

Right to Object

You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

Section 09

Child Protection Policy

5 Bit's services are strictly for users aged 18 and above. We do not collect, and will never collect, personal information from anyone under the age of 18.

If we discover that a minor's information has been collected inadvertently, that account will be immediately closed and the data permanently deleted.

If you know of a minor using 5 Bit, please contact us immediately.

Section 10

Policy Changes & Updates

5 Bit may update this Privacy Policy from time to time. For significant changes, we will:

  • We will notify you in advance at your registered email address.
  • We'll notify you via app notifications.
  • We will update the "Last Updated" date at the top of the page.
  • We will provide notice 7 days before any changes take effect.

Continued use of 5 Bit after any policy update is considered acceptance of the revised terms.

Section 11

Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: privacy@5bit.ws
  • General Support: support@5bit.ws
  • Live Chat: 24/7 support available in Bangla.
  • Response Time: Privacy-related requests are responded to within 30 days.

5 Bit values your privacy above all else. Thank you for trusting us.

Privacy FAQs

No — 5 Bit never sells your personal information to any company or individual. Your data is used solely for service delivery and legal compliance.

Yes — unless a legal obligation applies (such as financial records), you may request deletion of your data. Contact our support team and we will take action within 30 days.

5 Bit only sends notifications about relevant offers and bonuses based on your preferences and activity. You can opt out of these notifications at any time.

Data is retained for as long as your account remains active and for up to 7 years after closure as required by law. Once the retention period ends, your data is securely deleted.
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Your Data Is Safe – Get Started Now

Your privacy is always protected at 5 Bit. Register with confidence and enjoy the best betting experience in Bangladesh.

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